CONTACT

(615) 975 0221

edoolittlejr@yahoo.com

Nashville, Tennessee

Linkedin Profile

EDUCATION

SAE School of Audio Engineering
Institute of Technology Nashville, TN
July 2007 - May 2008
Graduted Technical Diploma
    Pulaski Technical College
    Majored in Electrical Engineering Noth Little Rock, AR
    January 2004 - May 2007

    CERTIFICATIONS

    CompTIA A+ Certified.
      CompTIA Net+ Certified.
        CompTIA IT Operations Specialist.
          AWS Cloud Practitioner Certified.
            AWS Solutions Architect Associate Certified.

            Eugene Doolittle

            Operation Specialist

            About me

            Worked with a Great Start up Tech Company for 4+ Years. Trained and Certified IT Specialist with background in Audio Technology. Experience includes Customer Support using RDP, Hardware testing within A Linux based OS. Advance knowledge and experience in Mac OS/iOS, Windows, Android software and hardware service. Knowledge of Mail server Configurations.

            Work experience

            • IT Technician II OCTOBER 2021 - PRESENT
              Company Name | UPS
              • Configuration and maintenance of Access Point, Fiber/Ethernet Switches and Cradle Points.
              • Configuration and maintenance of Servers using Server Manager and iLO webapp interfaces.
              • Repairing critical servers by replacing bad DIMM memory, HD drives(Hot swappable) and redundant PSU/network modules.
            • HELPDESK Technician MAY 2021 - OCTOBER 2021
              Company Name | Metro Net
              • ONT/Modem troubleshooting, rebuilding, and provisioning.
              • Monitoring of network statistics for baseline troubleshooting.
              • Specialize in software related programs for network Configuration.
            • Intermodal Service Worker APRIL 2013 - MAY 2021
              Company Name | CSX
              • Inspections on inbound and outbound Containers.
              • Mobile Windows Tablet Operator.
              • Lift equipment operator.
            • Intermodal Service Worker JANUARY 2008 - NOVEMBER 2012
              Company Name | BKE ELECTRONICS
              • Testing software on multiple platforms and providing technical assistance via remote access.
              • Configuration knowledge in MS-DOS, Terminal, Administrative settings, Disk Partition and OS installation.
              • Tower and Laptop upgrade/repair with components such as Hard Drives, Ram, sound/video card, mother/logic board and power supply.
              • Performed advanced setting configurations to Windows and Mac Software via RDP.